Welcome to the 2020 PLAN Virtual Statewide Conference

All workshops will be presented virtually by webinar on the Zoom platform. You must register for individual workshop webinars by clicking the Register for the Webinar button appearing in the workshop description and completing the registration information to be admitted into the webinar.

Pennsylvania CLE credits will be available to attorneys who actively participate in webinars and indicate their participation through polls displayed periodically during the webinars.
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Thursday, October 8 • 2:00pm - 3:00pm
Dealing with Debt

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Collection of consumer debts can impact our clients lives in ways big and small - from unwanted phone calls, to ruined credit, to judgments that become liens on homes and threaten bank accounts. The debt collection machine continues to hum through COVID shutdown, and its effects can be magnified when people are required to be at home as much as possible.

This session will provide an overview of the rights of consumer facing collections, how they can best protect themselves and their credit, and common defenses in collections cases - for advocates who represent consumers sued in collection actions or who simply want to be able to advise clients who are stressed out by collectors' tactics.


Ryan Cummins

MidPenn Legal Servicea

Laura R. Smith

Staff Attorney, Homeownership and Consumer Rights Unit, Community Legal Services of Philadelphia
Laura R. Smith is a Staff Attorney in the Homeownership and Consumer Rights Unit at Community Legal Services in 2018. She works for economic justice for low-income Philadelphians by defending against abusive collections practices, preserving income and inter-generational financial... Read More →

Thursday October 8, 2020 2:00pm - 3:00pm EDT
Zoom .