Welcome to the 2020 PLAN Virtual Statewide Conference

All workshops will be presented virtually by webinar on the Zoom platform. You must register for individual workshop webinars by clicking the Register for the Webinar button appearing in the workshop description and completing the registration information to be admitted into the webinar.

Pennsylvania CLE credits will be available to attorneys who actively participate in webinars and indicate their participation through polls displayed periodically during the webinars.
Wednesday, October 7 • 2:00pm - 3:00pm
How to Assess a Utility Case

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Energy and utility advocates will give a practical training on how to assess a utility case from intake through the dispute process.

The training will cover questions to ask on intake, how to review a customer bill, how to negotiate with a utility, and how to initiate a complaint with the PUC.

This training is for new advocates and those with limited experience assessing utility cases. Presenters will share best practices and strategies for maximizing the limited resources available to assist low-income customers.

avatar for Josie Pickens

Josie Pickens

Community Legal Services of Philadelphia, Co-Director Energy Unit
Josie B.H. Pickens is a supervising attorney and co-director of the Energy Unit at Community Legal Services of Philadelphia (CLS). She represents low-income residential utility consumers in disputes to access and afford utility service. Her practice includes systemic advocacy and... Read More →

Kristen Geesaman

Pennsylvania Utility Law Project

Cameron Dichter

Community Legal Services

Rebecca McCord

Community Legal Services

Wednesday October 7, 2020 2:00pm - 3:00pm EDT
Zoom .